Job Description

Assists clients in delivering the most therapeutically beneficial, professionally elegant and consistent Massage and Body Treatments available for our clients, while educating them about self-care and home care.

Essential Duties and Responsibilities:
The essential functions include, but are not limited to the following:

• Performs deep and light massage, additional massage modalities, and body treatments such as scrubs and wraps.
• Evaluates clients’ individual needs and expectations to determine most effective services or programs.
• Interacts cooperatively with other spa team members to provide a seamless customer experience.
• Presents a warm, gracious, and professional persona for clients and co-workers.
• Adheres to a high professional standard in dress, grooming, language, and lifestyle.
• Actively builds repeat clientele.
• Properly cares for spa equipment and uses recommended amounts of product to help with cost controls.
• Actively promotes home care programs and products when in the best interest of the client.
• Upholds high standards of sterilization and sanitation as required by law and the policies and procedures of the spa.
• Performs preparation work and properly cleans and restocks work area as required.
• Communicates to the management any occurrences involving guests or staff in the spa that require attention.
• Manage guests’ concerns and questions professionally and courteously.
• Operate cash registers to receive payments from patrons.
• Update and maintain customer information records, such as any services provided.

Minimum Qualifications (Knowledge, Skills, and Abilities):

• High School Diploma, GED, or related education/experience.
• Enthusiastic with excellent customer service skills.
• Enjoy working with people and possess a friendly and outgoing personality.
• Excellent communication and listening skills, as well as basic computer knowledge.
• Must be a team player.
• Must hold current state license.

Job Types: Full-time, Part-time.

Benefits:

• 401(k).
• Employee discount.
• Flexible schedule.
• Paid Professional development assistance.
• Referral program.

Schedule:

• Choose your own hours.
• 1 Weekend day at least.

Supplemental Pay:

• Bonus opportunities.
• Commission pay.
• Tips

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