Job Description

Embedded Software Engineer – RDK Triage Engineering

📍 Location: Philadelphia (Hybrid)| Full-Time

💼 Engineering |

Hackajob is collaborating with Comcast to connect them with exceptional embedded engineers for this high-impact role.

Job Summary

Comcast is looking for a talented and dedicated Embedded Software Engineer to join our RDK Triage Engineering team. You’ll play a mission-critical role in supporting the release cycles of software deployed across 100+ million Comcast CPE devices—including video, broadband, and home security systems—powered by the Reference Design Kit (RDK) .

This isn’t your typical embedded role: You’ll blend system-level troubleshooting with cloud analytics, work across AV, networking, and security domains, and collaborate with multiple engineering teams to ensure field-ready, high-quality software.

Key Responsibilities

• Lead triage and troubleshooting for software deployed on embedded devices (set-top boxes, gateways, security hardware).
• Investigate and resolve complex field issues involving components like media playback, AV streaming, networking, HDMI, Bluetooth, and web browsers .
• Analyze Linux-based systems , packet captures, and performance logs to identify root causes and implement mitigation strategies.
• Collaborate with QA, Dev, and Release teams to ensure timely, high-quality software rollouts.
• Utilize tools such as Splunk, ELK, Grafana , and scripting (Bash, Python, Go) to support monitoring and automation.
• Dive into RDK middleware and embedded source code for debugging and optimization.
• Leverage AWS services (e.g., S3, Athena, QuickSight) for data-driven triage and visualization.
• Mentor junior engineers and contribute to technical documentation and tool development.
• Respond to critical incidents in the field and help drive long-term stability and innovation in the embedded ecosystem.

Required Skills & Experience

• 2+ years of experience in C/C++ development for Linux-based embedded systems .
• Proficiency with log analysis , issue triage, and monitoring tools (Splunk, ELK, Grafana).
• Experience with Git , Jira , and CI/CD workflows.
• At least 2 years in a technical lead or mentoring role.
• Strong scripting experience in Bash , Python , or Go .
• Solid understanding of networking protocols , system performance, and debugging tools.

Preferred Qualifications

• Experience with RDK (Reference Design Kit) platform.
• Background in Set-top boxes , Broadband gateways , or IoT/Home Security products.
• Familiarity with AWS , Azure , or GCP cloud environments.
• Hands-on experience with DevOps tools like Jenkins, Concourse, or Docker.
• Prior work with embedded systems performance optimization and automation.

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This role requires you to be based in the US.

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