Job Description

• This person will handle import and export operations, and compliance related to products used by the company.
• This role is primarily operations, with compliance being a close second.
• Anyone with experience in ACE for global systems (Customs-related tool) tariffs and import/exports, and the basics of classifications for imports/exports work, will likely be a match.

Duties & Key Responsibilities:

• Thoroughly examine and validate import documents to ensure accuracy and compliance with regulatory standards.
• Facilitate customs clearance procedures, either through brokerage services or self-brokerage protocols.
• Determine appropriate tariff codes for imported products to ensure correct classification and regulation compliance.
• Collaborate with cross-functional teams to address challenges and contribute to continuous process improvement.
• Undertake additional duties as assigned, demonstrating flexibility and adaptability to evolving role requirements.
• Coordinating all related import and export functions with third-party service providers. This includes direct communication with vendors, custom brokers, and freight forwarders.
• Resolve issues and discrepancies during the customs clearance process.
• Prepare and process timely submission of commercial documentation to customs brokers for import & export shipments. Verify the accuracy of all freight documentation.
• Identify and resolve documentation issues promptly.
• Audit vendor invoices for payment. Resolve billing issues as required.
• Data entry in system for visibility and tracking.
• Maintain records of import/export activities and documents to ensure audit compliance.
• Prepare and analyze reports as required.
• Provide support during internal and external audits.

Skills & Qualifications:

• Bachelor’s degree in supply chain management, Business Operations, or relevant experience.
• Excellent verbal and written communication skills, with strong listening abilities.
• Customer service-oriented with a keen sense of priority and purpose.
• Organized, strong detail orientation, and accurate system data entry.
• Proficiency in prioritizing tasks and managing conflicting deadlines.
• Ability to meet changing priorities and multitask in a fast-paced, deadline-driven environment.
• Strong analytical skills and ability to solve problems.
• Thorough understanding and working knowledge of customs regulatory import/export requirements.
• Must be a self-starter with a sense of urgency.
• Proficiencies with MS Office products, ERP, and supply chain software systems.

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