About Evoto
We are a leading software company in the photo editing industry seeking an experienced Client Success professional. This individual will play a critical role in boosting our sales by creating and managing leads through the sales pipeline, contacting potential customers to identify the sales opportunity, and providing exceptional customer service throughout the process to ensure client satisfaction and foster long-term relationships. You will have the opportunity to collaborate with the marketing, revenue and product teams, to gain experience and ensure key users success.
Position Summary
The Client Success Manager (CSM) plays a crucial role in ensuring customer satisfaction and driving long-term client relationships within the US market. This individual will be responsible for onboarding new clients, providing ongoing support and training, managing chat support communications, identifying and resolving client challenges, and fostering strong partnerships. The ideal candidate possesses a deep understanding of the photography industry, ideally within post-production or similar, and brings proven experience in a client success or account management role. This is a remote position.
Key Responsibilities
Required Skills & Experience
Preferred Skills
Benefits
Evoto offers a competitive compensation package, including:
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