Role: Customer Service Representative
Location: Kearny Mesa Spectrum Branch is located at 9119 Clairemont Mesa Blvd., Ste. A San Diego, CA 92123 (potential work from home after 6 weeks of training)
Duration: 6 months contract (potential temp to perm)
Start date: September/October
Job description:
6 months of call center experience
Good attendance is a priority.
After first 6 weeks of training at office, some candidates will work from office and some will work remotely. Client will take this decision.
Candidate must have stable internet connection and equipment in case they are approved for remote.
Must be flexible for evenings and weekends as well as one shift is from 11:30 AM to 8 PM. Their regular shift is 8:30 AM - 5 PM /7:30 AM - 4 PM/9:30 AM - 6 PM
Healthcare knowledge must - HIPAA compliance, Medicaid, Medicare handling
Candidate expected to attend 60-80 calls per day.
Will handle escalated issues.
Investigatory skills/Grievance cases - researching and looking into inquiries
Epic preferred
Talkdesk Preferred - They are using this
Calls will be inbound, however, down the road they are implementing an outbound model as well but that is a long way from now.
2026 MBA Internship Program - AMERS**Region**Americas**Countries**United States**Cities**Atlanta, Boston, Charlotte, Chicago, Jersey City, Miami, New York, Newport Beach, Philadelphia, Princeton, San Francisco, Santa Monica, Sausalito, Seattle, Washington DC, Wilmington...
...Job Summary: We are looking for a dependable and detail-oriented Office Administrative Assistant to support the daily operations of our office. This role is essential to keeping our office organized, efficient, and running smoothly. The ideal candidate will handle administrative...
Our client, a leading innovator in wholesale distribution, is seeking a highly reliable and motivated Delivery Driver to join their growing team. This role is vital in ensuring the seamless delivery of products to local businesses across the Greater Los Angeles area. ...
...NileVista,Inc is a local promotional marketing and sales company composed of highly professional and hardworking individuals. We seek... ...paid training and career development opportunities. Entry Level Marketing Responsibilities: Effectively communicate with customers...
Responsibilities: Translate design sketches into accurate patterns. Develop first patterns using traditional and/or CAD methods. Conduct pattern adjustments based on fit sessions. Work closely with designers and technical teams to ensure accuracy. V.Handle...