Job Description

Position Overview

Join our Product team as a Business Analyst and play a critical role in helping Ceresti understand problems, evaluate opportunities, and make data-informed decisions across the organization. In this role, you will be responsible for transforming complex data, workflows, and stakeholder input into clear analyses, reports, and recommendations that drive meaningful business outcomes. Partnering closely with Product, Engineering, Sales, and Operations teams, you will help define requirements, measure impact, and support execution by ensuring teams are grounded in a shared understanding of the problem and the data behind it.‍

About Us & What We Do

Ceresti is on a mission to reduce avoidable hospitalizations and improve care for people living with dementia while improving the lives of their families and caregivers. We envision a world in which family caregivers of people living with dementia are supported and have the knowledge, skills, and confidence to provide the best possible care for their loved ones.

Ceresti is a tech-enabled dementia care provider with a differentiated model of care that improves outcomes and delivers guaranteed cost savings by including family caregivers in the care team. We offer health plans and accountable care organizations a turnkey solution for impacting a population that has limited engagement in traditional clinical programs.

Our culture is rooted in agility, innovation, and collaboration. We believe that every idea—no matter how small—can spark a meaningful improvement. Together, we create solutions that make a lasting impact on the healthcare ecosystem, enabling more compassionate and cost-effective care for those who need it most.‍

Responsibilities

Business & Product Analysis

• Analyze business performance, operational workflows, user behavior, and market trends to identify opportunities for improvement across products, partnerships, and internal processes.
• Translate ambiguous business questions into structured analyses, clear insights, and actionable recommendations.
• Support product development by defining and documenting requirements (e.g., PRDs, user stories, acceptance criteria) grounded in data and user needs.

Data Analysis, Reporting & Dashboards

• Write and maintain SQL queries to explore datasets, validate hypotheses, and answer ad hoc and recurring business questions.
• Build and maintain dashboards and reports using BI tools to track key metrics, monitor performance, and surface insights for the Product team and company leadership.
• Ensure data outputs are accurate, well-documented, and easy for stakeholders to understand and use in decision-making.
• Partner with data, engineering, and analytics stakeholders to improve data quality, definitions, and accessibility.

Discovery & Stakeholder Collaboration

• Lead discovery efforts, including stakeholder interviews and user research sessions, to deeply understand workflows, pain points, and success criteria for both internal and external users.
• Synthesize qualitative and quantitative insights into clear narratives that align teams around the “why” behind decisions.
• Collaborate closely with product managers, engineers, and operations partners to ensure insights and requirements are understood, prioritized, and implemented effectively.

Insights, Impact & Continuous Improvement

• Continuously surface business insights across the organization to inform strategy, prioritization, and execution.
• Measure the impact of product, operational, and partnership initiatives and communicate results to stakeholders.
• Identify and pilot opportunities to leverage AI and automation tools to improve analytical workflows and team productivity.
• Contribute to improving business analysis practices, tools, and standards within the Product team.

Required Qualifications

Education

• BS/BA degree or higher.

Experience

• 3+ years of experience as a Business Analyst, Data Analyst, or similar role focused on product, operations, or business analysis.
• Strong SQL experience, including writing queries to analyze data and support dashboard creation.
• Experience using AI tools for productivity
• Hands-on experience building dashboards and reports using BI tools (e.g., Tableau, Looker, Power BI, Omni, or similar).
• Proven ability to translate business needs into clear requirements and analytical outputs.
• Experience leading discovery, stakeholder interviews, or user research.
• Familiarity with software development processes and product management methodologies (e.g. Agile).
• Experience in a technology, healthcare, or data-driven environment is strongly preferred.
• Demonstrated ability to manage multiple initiatives while maintaining analytical rigor and attention to detail.

Skills

• Strong analytical thinking, data interpretation, and problem-solving skills.
• Ability to communicate complex data and insights clearly to both technical and non-technical audiences.
• Comfortable working cross-functionally and navigating ambiguity.
• Reliable, persistent, and results-oriented.
• Highly organized with strong time-management skills.
• Easy to work with; collaborative, transparent, and high-integrity.
• Curious mindset with a bias toward learning and continuous improvement.
• Must be able to pass a background check.

Job Type

• Full time

Location

• This position is fully remote. Proximity to San Diego or Boston is preferred.

What We Offer

• Competitive salary and benefits package
• Opportunities for professional growth and development
• Collaborative and dynamic work environment
• Flexible work arrangements and remote work options
• Access to cutting-edge technologies and tools

Join us to build technology solutions that empower family caregivers and improve patient care outcomes, all while advancing your career in a dynamic, growth-oriented environment.

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