Job Description

Pay based on experience | First shift

In this fast-paced, high-energy environment where attention to detail is essential, how do we obtain and retain qualified team members who ensure guests are happy with our service? The Benefits team is a part of the Human Resources department that focuses on the administration of insurance and retirement plans, planning team member events, leave of absence, and accommodations. As a Benefits Specialist, you will provide guidance to our team members and management regarding the wide variety of benefits offered. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values.

Principal Duties and Responsibilities (*Essential Functions)

1. *Provide counsel and guidance to management to ensure compliance with benefit policies in accordance with Family Medical Leave (FML) and other relevant policies, laws, and regulations.
2. *Communicate with team members regarding their need for leave. Ensure that team members are aware of their responsibilities and of any documentation and notice required to qualify for and to take leave.
3. *Handle the FML leave administration process from the initial notice of the need for leave to the return to work. This includes gathering and completing all required paperwork, determining leave eligibility, designating leave as FML-qualifying, requesting medical certification as needed, and accounting for intermittent and reduced schedule leave use.
4. *Evaluate incident reports and ensures the timely processing of Workers Compensation claims; review medical reports, witness statements, investigation results, and other documentation. Compiles facts and data regarding accident reports and filed cases in close partnership with Risk & Safety and other involved partners.
5. *Establish and maintain contact with injured team members and provide assistance with claims and obtaining health care documentation as appropriate.
6. *Answer benefit related questions and assist in the administration of health, dental, and vision insurance; life insurance; leave of absence process; short term disability; workers compensation; retirement plans; wellness; corporate-wide team member events; and other programs as assigned.
7. *Present benefit and leave training at new hire orientation and other company training sessions.
8. *Administer other leave requests in accordance with internal policies.
9. *Coordinate the flow of information between Human Resources, Payroll, and third party vendors to ensure accurate database information and paycheck deductions.
10. Maintain knowledge of related regulations and legislation that affect employee benefits and leaves.
11. Preserve confidentiality of medical documentation, privileged conversations, as well as everyday operations of the Human Resources office functions.
12. Perform job duties in full compliance with departmental policies, procedures, and regulations.
13. Perform other duties as assigned.

Job Qualifications

1. A high school diploma or equivalent and 2 years HR Generalist or related work in a fast paced, high volume, dynamic environment are required. A Bachelor’s or Associates degree in Human Resources or related field is preferred.
2. Experience in a large organization (over 2,000 employees) is preferred.
3. Office skills must include the ability to use standard office equipment and demonstrate intermediate knowledge of Microsoft Office. Previous experience with Human Resources Information Systems is preferred.
4. The ability to maintain discretion in handling confidential information.
5. The ability to interact with stakeholders of all levels and understand the interests of multiple stakeholders and how those interests relate to Potawatomi Casino Hotel and its goals.
6. The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
7. While performing the duties of this job, the team member is required to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property for duration of scheduled shift. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member may be required to lift, carry, push, pull, or move objects up to 10 pounds on a regular basis and up to 25 pounds occasionally. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus .

Working Conditions

The noise level is usually moderate. When on the casino floor, the noise level increases. The facility is not smoke free.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties, and skills required.

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