West Valley Market Staff Job at Proof Bread, LLC, Mesa, AZ

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  • Proof Bread, LLC
  • Mesa, AZ

Job Description

Proof Bread is looking for a friendly face to represent our brand at farmers' markets around the Valley. We're looking for people who want to work every week consistently. Our ideal candidate is knowledgeable and enthusiastic about Proof Bread, confident, and customer service-oriented.  This is a part-time role, taking place once/twice a week on Saturday, Sunday, Friday, and/or Wednesday. Our current market locations are Uptown Phoenix, Downtown Phoenix, Gilbert, and Old Town Scottsdale, and growing! We are searching for folks in the West Valley for the following markets.

Saturdays (2)

  • Uptown Farmer's Market 6a-1p
  • Downtown Phoenix Farmer's Market 6a-1p

Sundays (2)

  • Verrado (includes driving responsibilities) 5a-2p
  • Waddell (includes driving responsibilities) 5a-2p

Role Description :

This is an entry-level sales position on the Proof Market Team.

A Market Staff brand ambassador curates the customer experience at their weekly farmer's market. A Market Staff member represents the brand and our core values, while performing the operational objectives of setting up a market booth and display and following proper food-handling procedures while serving our customers.

Duties include, but not limited to:

  • Utilize a Square POS system
  • Package bread and pastry to order
  • Bag customer orders quickly and accurately
  • Set up and maintain market booth display with superior aesthetics and cleanliness
  • Creates authentic connections by delivering personalized and genuine customer service
  • Communicate product and business information with customers as necessary
  • Return the valuable items, cash box and technologies, back to the bakery if necessary
  • Deliver, or make up a preorder, should it become necessary
  • Read and acknowledge relevant communications from Bakery Staff regarding weekly updates
  • Attend occasional customer service and/or sales training event hosted by Leadership team
  • Communicate relevant information to Market Lead and/or Leadership within a reasonable time

Prerequisites and Requirements:

  • Must employ proper food safety procedures
  • Produce a valid ID and food handling certification
  • Must be able to stand for up to 8 hours
  • Arrives to market well-groomed and wearing approved attire
  • Ability to work outdoors in various temperatures
  • Ability to lift up to 50 lbs from the ground to waist height
  • Ability to extend workday to complete necessary tasks as needed
  • Thrive in a fast-paced environment
  • Work well independently or with a partner
  • Solve problems efficiently and proactively ask questions when in doubt
  • Ability to successfully set up pop-up tent canopies without assistance
  • Must obtain thorough product knowledge of Proof’s core menu

Position Specifics :

  • Part-time position
  • Compensation begins at $15 hourly plus tip share (additional $2-$5/hour, depending on the season)
  • Position hours vary with flex opportunities to pick up open bakery or market shifts
  • Shift begins with setting up before the market and ends when cleanup and breakdown are completed. Set up usually takes 30-60 minutes and breakdown usually takes about 30 minutes.
  • Time off should be requested two weeks prior to planned absence

Key Performance Indicators:

  • Quality of Service - Seeks to delight every customer
  • Reliability - Arrives to market on time with a positive attitude and mindset
  • Prioritization of Tasks - Correct setup work-flow, Knowledge and Timeliness of product restock, and Ability to read the line and adapt the sense of urgency
  • Role Adaptability - Switches seamlessly between the various positions involved in the role
  • Willingness to Accept Feedback - Actively seeks growth and development within role

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Job Tags

Hourly pay, Flexible hours, Shift work, Weekend work, Sunday, Saturday,

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