Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.
Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.
Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.
Location Description: At the Hilton Birmingham at UAB we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us. Hilton Birmingham at UAB boasts 295 guest rooms, 14,892 sq ft of meeting space, an on-site F&B outlet and a bar! If you have a genuine passion for hospitality, come and join our team. You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a career at the Hilton Birmingham at UAB with Pyramid Hotel Group can mean for you! Overview:Arrive to work on time in proper uniform including nametag.
To shuttle hotel guests to and from the airport during their stay; Contribute to the guest experience by making it easier and more enjoyable for guest to arrive, check in and stay at the property.
Drives incoming/departing hotel guests between hotel and airport or other approved destinations and assists guests with luggage.
Attends and participates in monthly front desk and driver meetings.
Delivers proper communication of shuttle runs, delays or needs with fellow driver s on shift and front desk.
Inspects van to ensure that it is in order and that supplies are adequate. Reports damage, accidents or unsafe conditions immediately to supervisor.
Complete and submits daily vehicle inspection and guest count checklists.
Offers information pertaining to available services and facilities of hotel, points of interest and entertainment attractions. Answers questions related to airport facilities and shuttle operations.
Assists guests in the lobby, delivers messages and runs errands, returns bell carts in parking lot and from guest floors.
Maintains courtesy van consisting of washing, cleaning, and fueling.
Maintains lobby in a clean and tidy manner; this includes, but is not limited to ashtrays, trash, seating areas, front doors, floors, etc.
Maintains the front port-cochere by picking up trash, cleaning oil leaks, shoveling snow, melting ice, hosing off sidewalks etc.
Empty front desk/back office trash and take to the dumpster at least once each shift.
Keep water stations full and hot cider filled (during cold months).
Refill Sweet Shop items as needed.
Transport deliveries for the front office upstairs from the loading dock.
Adheres to all local and state laws and brand and owner guidelines pertaining to driver certification and safe transport of guests. No texting or use of cell phones while vehicle is moving.
Other duties as assigned.
Qualifications:This position requires a valid driver's license and excellent knowledge of the cities, towns, highways and traffic patterns around our hotel.
Carry out specific oral or written instructions, frequently following a routine.
Do the same task over and over, frequently in the same way.
Lift and carry things like luggage, boxes and bags.
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