Job Description
ServiceNow Case Management
HYBRID: REMOTE, BUT WITH POSSIBLE ONSITE WORK IN SACRAMENTO
Qualifications
- ServiceNow Public Sector Digital Services (PSDS) Implementation Experience (enterprise scale deployments of PSDS and total number of certified PSDS practitioners).
- Experience implementing secure and scalable PHI-sensitive applications.
- Experience implementing customer support case management solutions on ServiceNow Platform using PSDS.
- Experience leading migration of existing ServiceNow instance from ServiceNow Commercial Cloud to the FedRAMP Government Community Cloud (GCC).
- Experience integrating ServiceNow with other enterprise systems (e.g., HRMS, SoftPhone, Customer Portals, etc.).
- Experience leading migration of legacy system data onto ServiceNow platform.
Desirable Qualifications
- Experience working and integrating with Archer GRC Tools.
- Experience implementing GenAI capabilities on ServiceNow Platform to drive customer support efficiencies.
Applications that do not complete the Prescreen Survey will not be considered.
Anvaya Solutions, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Job Tags
Full time, Remote job,