Job Description

About Bergdorf Goodman:

Bergdorf Goodman, a New York landmark since 1901, is the epitome of style, service, and modern luxury. With a rich history of showcasing both leading and emerging designers, our iconic 5th Avenue store is a premier destination for discerning customers worldwide.

Position Details:

In this role, you will collaborate with our Sellers within the Shoes Salon to execute tailored selling experiences for our customers & clients. Your support will be crucial in ensuring smooth daily operations and contributing to memorable shopping experiences for the client, all while upholding our standard of unparalleled service and elegance. This position provides an exciting chance to develop your career in luxury retail and gain in-depth exposure to the world of high-end fashion.

In This Role, Your Responsibilities Will Include:

• Assisting the Personal Shopper in preparing and executing personalized selling appointments
• Organizing appointment scheduling and managing client interactions
• Maintaining and updating client information to foster lasting relationships
• Processing transactions at POS with accuracy and efficiency
• Handling post-appointment follow-up, including order tracking, alterations, and thank you notes
• Supporting digital selling and enhancing social media presence
• Helping organize exclusive gifting initiatives and experiences for Top Clients
• Ensuring all unsold merchandise is returned to stock
• Maintaining the cleanliness of fitting rooms, coordinating with housekeeping and maintenance as needed
• Demonstrating a keen eye for fashion and strong organizational skills
• Staying current with POS systems and client management tools

What We Are Looking For:

• A strong interest in fashion and a desire to learn and grow in luxury retail
• The ability to thrive in a fast-paced environment while maintaining excellent service standards
• A solution-oriented mindset with the ability to adapt and resolve challenges quickly
• Previous experience in retail or fashion is preferred, along with familiarity with Microsoft Suite (Outlook, Excel, Teams, etc.)
• The ability to work a flexible retail schedule, including evenings, weekends, and holidays

Benefits:

We offer an inclusive and comprehensive range of benefits to our valued associates, including:

• Medical, Dental, and Vision Benefits
• Disability Benefits
• Paid Parental Leave, Paid Family Leave, and Adoption Support
• Paid Time Off
• Retirement Savings Plan (401K) and Life Insurance
• Financial Solutions
• NMG Associates Core Discount of 30%
• Personal and Professional Development Opportunities

Equal Employment Commitment:

We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status, age, national origin, disability, genetic information, veteran status, or any other status protected by federal, state, or local law.

We are committed to providing reasonable accommodations during our Talent Acquisition process. If you have a disability and need assistance or an accommodation, please email us at ApplicantSupport@NeimanMarcus.com.

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