Job Description

The Property Manager will be responsible for the overall performance of the property, including financial outcomes, team leadership, resident satisfaction, and compliance. The ideal candidate will bring a strong background in luxury or Class A multi-family property management, with demonstrated success in lease-up initiatives , team development , and resident retention strategies . This role requires a hands-on leader who can balance strategic oversight with operational execution, ensuring that every aspect of the property delivers on our brand promise of excellence and quality.

What Will You Do Day-to-Day?

Operations & Financial Management

• Develop and manage annual budgets, monitor performance, and implement cost-control measures
• Oversee rent collections, invoice approvals, and financial reporting to ownership and senior leadership
• Maintain strong vendor relationships and ensure high standards of property upkeep and maintenance
• Implement and monitor preventative maintenance schedules and capital improvement plans

Leasing & Lease-Up Strategy

• Lead all aspects of lease-up operations, from initial strategy to stabilization
• Drive marketing and outreach initiatives in collaboration with marketing teams to ensure visibility and strong lead generation
• Analyze leasing trends, adjust pricing strategies, and optimize floorplan availability to maintain high occupancy and revenue goals

Resident Relations & Retention

• Foster a positive community culture through events, communication, and personalized service
• Ensure timely resolution of resident concerns with a customer-first approach
• Monitor feedback and reviews to proactively address issues and enhance satisfaction
• Implement resident retention programs to increase lease renewals and reduce turnover

Team Leadership & Development

• Hire, train, and mentor a high-performing on-site team, including leasing consultants and maintenance personnel
• Conduct regular performance evaluations and team meetings to promote accountability and engagement
• Lead by example in delivering exceptional service and cultivating a professional, respectful work environment
• Provide coaching and conflict resolution as needed to maintain strong team dynamics

Compliance & Risk Management

• Ensure compliance with Fair Housing, ADA, and local/state housing laws and regulations
• Oversee safety protocols, incident response, and property insurance requirements
• Maintain accurate records and documentation for audits, inspections, and regulatory reviews

Who Are You?

• Active Property Manager (PM) or Property Manager In Charge (PMIC) license (state-specific)
• Minimum of 3–5 years of experience managing Class A or luxury multi-family housing communities
• Proven success with lease-up and property stabilization in competitive markets
• Deep understanding of resident satisfaction strategies and customer service best practices
• Strong leadership skills with a background in staff management and coaching
• Experience utilizing social media outlets for marketing efforts & to increase lead conversions
• Proficiency with property management software (e.g., Yardi, RealPage, Entrata)
• Strong interpersonal, written, and verbal communication skills

Ferretti Search is an award-winning Recruitment Firm specializing in Executive Recruiting and Staffing. Our product is people. Ferretti Search has a dedicated team of executive recruiters ready to help our clients find employment solutions that benefit them as well as match our candidates with a company that meets their job preferences and career goals. At Ferretti Search, we believe in transparency throughout the entire process in order to serve our clients and candidates better. We take pride and value our relationship with our clients and candidates.

If this opportunity aligns with your career goals, please send resumes to Anna Sutfin or email at asutfin@ferrettisearch.com.

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