Job Description

Program Office Front Desk Assistant 

The Program Office Front Desk Assistant serves as the first point of contact for students, staff, faculty, and visitors. This role combines customer-facing service with administrative support to ensure smooth daily operations and successful events.

Job Details (Part-Time Role):

• Schedule: 20 hours per week
• Typical hours: Monday–Thursday, 10:00 am – 3:30 pm (with 30-minute lunch)
• Flexible shift options: 9:00 am – 2:30 pm or later shift; coverage required from 11:00 am – 2:00 pm
• Compensation: Up to $25/hour

Key Responsibilities:

• Welcome and assist visitors, students, staff, and faculty in a professional and friendly manner
• Manage incoming phone calls, respond to questions, and direct inquiries appropriately
• Provide administrative support including meeting setup, space management, and financial processing
• Assist with program events by coordinating catering, preparing materials, managing registrations, and supporting on-site check-in
• Track and process peer tutor timesheets in collaboration with the tutoring manager

Requirements:

• Previous experience in a front desk, administrative, or customer-facing role
• Familiarity with office support functions such as scheduling, data entry, or event coordination
• Proficiency in Microsoft Excel and Word
• Strong communication skills (verbal and written)

Nice-to-Have Experience:

• Experience supporting events in higher education or professional environments
• Exposure to financial processing or student services functions
• Administrative experience related to tutoring or academic program support

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

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