Job Description

Why PsychPlus?

The current delivery model for mental health care is broken in this country. PsychPlus set out on a mission to reimagine how mental health care is delivered to every American. Our goal is to provide a digital-first, modern approach to psychiatry and therapy. We provide care both in-person at our offices across Texas and virtually so our patients can be seen at their convenience.

Through a combination of exceptional medical and psychological care and best-in-class technology, we provide an unparalleled approach that serves our patients needs in an integrated way. Join us in our mission to ensure that every person has access to affordable and accessible mental health care.

About The Role

We are seeking a license Registered Nurse to be our Practice Manager to oversee daily operations across multiple PsychPlus outpatient behavioral health clinics. This role is vital to ensuring our clinics run efficiently, meet compliance standards, and deliver an exceptional experience for both patients and providers.

The ideal candidate is a hands-on leader with experience managing healthcare operations, strong interpersonal skills, and a passion for improving access to quality mental health care.

Responsibilities

• Oversee daily operations of assigned behavioral health clinics, ensuring smooth administrative, clinical, and facility workflows.
• Partner with clinical leadership to support high-quality patient care and ensure alignment with organizational goals.
• Lead, coach, and support front office staff, medical assistants, and other non-clinical team members to foster a culture of service excellence.
• Monitor and manage clinic KPIs (e.g., patient throughput, provider productivity, schedule adherence).
• Ensure compliance with internal policies and external regulatory requirements (e.g., HIPAA, OSHA, Joint Commission).
• Develop and implement standard operating procedures to optimize clinic efficiency.
• Collaborate with HR and leadership on staff scheduling, hiring, onboarding, and performance management.
• Coordinate facility maintenance, supply management, and technology needs to support uninterrupted operations.
• Manage patient experience initiatives, including handling escalated concerns and implementing feedback for service improvement.
• Maintain accurate documentation and reporting for audits, quality reviews, and leadership updates.
• Participate in cross-functional projects to drive continuous improvement across all clinics.

Requirements

• MUST have RN license
• Bachelor’s degree in healthcare administration, business, psychology, or related field (Master’s preferred).
• Minimum 3 years of healthcare operations experience, preferably in outpatient behavioral health or multisite practice management.
• Proven leadership and team development skills in a fast-paced healthcare setting.
• Strong knowledge of EHR systems, scheduling tools, and patient intake workflows.
• Familiarity with regulatory standards and accreditation requirements for outpatient behavioral health clinics.
• Exceptional organizational, communication, and problem-solving skills.
• Ability to travel locally to support clinic sites as needed.

Perks

Our goals are to find the best, attract the best, and offer a competitive salary—which is why we prioritize the quality of the hire over the number of hires. We offer zero-stress medical, dental, and vision coverage, competitive salaries, and a generous PTO policy. We are excited to tell you about a few "perks” we offer that are unique to Psychplus. We’ve spent time thinking through what it means to be a modern mental health company and how we can better align these additional perks with our mission and values.

Additional Information

The expected base pay for this role will be between $70,000 to $90,000 annually at the commencement of employment. However, base pay will be determined on an individualized basis and will be impacted by location and years of experience. Further, base pay is only part of the total compensation package, which, depending on the position, may also include incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Psychplus Health-sponsored benefits.

So—what do you think?

If you’ve made it this far, well, we’re excited to meet you too. Just one more thing that we want you to remember: we pride ourselves on our meritocratic, performance-driven culture. We are a startup and move at the speed of light. You might be required to wear multiple hats at any given time. There’s no room for complacency. Your scope of responsibility and opportunity to make a difference will be uncapped at Psychplus, but we need your commitment that you will work tirelessly for our patients, parents, and partners. At the end of day, our team is committed to helping you succeed at Psychplus because when you succeed, our patients succeed, and we get one step closer to solving the mental health crisis. We’re hopeful that this role will give you the experience to go and do whatever you want in life but the fulfillment to make you never want to leave our team. We look forward to solving the mental health crisis, together.

Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Psychplus, please go directly to our Careers Page:

Psychplus will never ask you to pay a fee or download software as part of the interview process with our company. In addition, Psychplus will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Psychplus will only be sent from @psychplus.com email addresses. Legitimate emails will never originate from gmail.com, yahoo.com, or other commercial email services.

At Psychplus, we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide accessible and affordable mental healthcare to every one of our patients.

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