Job Description

Our client, one of the largest healthcare corporations, is seeking a Patient Service Representative to join their dedicated healthcare team. This role is critical in ensuring a seamless patient experience by providing front-office support, patient intake assistance, and administrative coordination.

Job Type: 6 month W2 Contract

Location: In Office - Taylor, TX

Pay Rate: $18.00 to $20.00/hour depending on experience

Schedule: Monday –Thursday: 8:00 AM – 5:00 PM

Key Responsibilities:

• Greet and assist patients upon arrival, ensuring a wait time of no more than 20 minutes.
• Handle patient intake procedures, including document copying and verification.
• Collect co-payments, co-insurance, and deductibles, issuing receipts as needed.
• Manage cashier box and complete daily deposits in accordance with company policies.
• Assist walk-in patients and visitors with their inquiries and needs.
• Answer phones, schedule appointments, and manage incoming calls efficiently.
• Maintain and organize medical records, including scanning and filing documents.
• Ensure timely processing of correspondence and medical record requests.
• Perform additional administrative duties as assigned by the clinic administrator.

Qualifications and Experience:

• High school diploma or GED required.
• 1+ years of experience working within a medical practice or front-desk medical setting.
• Knowledge of medical office procedures and terminology.
• Proficiency in Microsoft Word, Excel, PowerPoint and other medical software.
• Effective communication and customer service skills.
• Ability to accurately organize and file materials by alphabetic or numeric systems.

If you are a detail-oriented professional with a passion for patient care and administrative excellence, we encourage you to apply and become a valuable part of our healthcare team!

Russell Tobin offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)-retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.

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