Job Description

Landmark Hospitality is looking for a passionate Overnight House Person/ Security for the Grand Summit Hotel!

Landmark Hospitality is a leader in the hospitality industry, that owns and operates unique and iconic venues such as the Liberty House, Hudson House, Stone House, the Ryland Inn, Boathouse, Village Hall, Farmhouse and Felina in New Jersey. We also have operate iconic, unique venues in Pennsylvania such as Hotel Du Village, the Logan Inn, and Durham Springs. Landmark Hospitality specializes in upscale restaurants, event spaces, and boutique hotels that are growing and have exciting opportunities available for individuals who are passionate about creating memories for our guests.

Part of the Landmark Hospitality Portfolio

Our mission to find talent is simple. We welcome thoughtful, caring, and forward-thinking people who will inspire, collaborate, and strive to achieve together. While experience is always valued, character is the mark of a true memorymaker.

We offer a healthy environment that encourages mutual respect, personnel growth, and creative expression - we recognize that the development of our company is driven by the evolution of our individual team members. We are committed to providing employees with opportunities for continued advancement and internal growth.

Our Core Values

• We are Friendly. We welcome every guest with a smile and a genuine greeting.
• We are on It — Act Quickly. Our service is intuitive and timely.
• We are Thoughtful. Is there anything we can do to make you more comfortable?
• We are Gracious. Say Thank You.
• We are Landmark Hospitality. We thrive on mutual respect for each other, our valued guests, and our workspaces.

KNOWLEDGE, EXPERIENCE AND SKILL

• 2 years' experience in a hotel House Person or Housekeeping role
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance
• Organizational skills and attention to detail
• A can-do attitude and a hands-on approach
• Personable demeanor and ability to deliver memory-making hospitable service
• Excellent time management and communication skills
• Ability to communicate effectively 
• Professional demeanor, polished appearance with the ability to exceed guest's expectations
• Ability to work in an ever-changing environment
• Ability to work both independently and in a team environment
• Strong work ethic and client-focused approach
• Ability to work a flexible schedule including nights, overnights, weekends, and holidays
• Must be passionate and dedicated to success

ESSENTIAL JOB RESPONSIBILITIES  

• Patrol outdoors as well as room hallways and activity areas, such as the pool and spa
• Patrol and monitor premises to secure guest safety, prevent theft, violence, or infractions of rules
• Cleans rugs, carpets and upholstered furniture using a vacuum cleaner, broom and carpet shampoo machine
• Cleans rooms, hallways and restrooms
• Washes walls and ceiling, moves furniture's and turn mattress
• Sweeps, mops, scrubs, waxes and polishes floor
• Dusts and polishes metalwork
• Collects soiled linen for laundering
• Received linen supplies from floor shoots
• Removes trash collected by room attendants
• Walk all assigned floors at beginning and end of shift to collect Newspaper bags, newspapers, trash, solid linen
• Pickup clean linen and refill the par stock of linen on each floor pantry
• Deliver towels, cribs, cots and other items to the guest rooms on requests
• Perform duties of room attendant when necessary
• Sort linen, stock room attendant closets
• Refill the par stock of guest amenities and supplies on each floor pantry
• Help the room attendants with the heavy lifting when super cleaning / spring cleaning of rooms
• Clean all public areas in the prescribed manner while following department standard operating procedures
• Remove soiled linen and trash from the pool side and other service area and take to appropriate locations in the prescribed manner
• Assist room attendants with placing bed boards, roll-ways beds, extra bed etc.
• Report missing / found articles, damage or merchandise problems to the housekeeping supervisors
• Respond at all times in a friendly, helpful manner to guests and other colleagues
• Take up any tasks assigned by the supervisors as and when needed
• Must be able to work independently and as a team player
• Communicate any guest problems and complaints to Management
• Work ethically
• Performs other duties and responsibilities as per business need

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Paid Time Off
• Employee Dining Discount
• Career Advancement Opportunities
• Employee Engagement Activities

Landmark is an equal opportunity employer!

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