Are you a hands-on leader with a passion for warehouse operations and team development? Do you thrive in fast-moving environments where accuracy, efficiency, and safety are key? We're looking for a driven Operations Supervisor to oversee day-to-day warehouse functions—including inbound/outbound logistics, inventory control, and compliance—while providing outstanding service to our internal and external customers.
WHAT YOU’LL DO • Lead and supervise warehouse staff to ensure smooth daily operations, from receiving and storage to picking, packing, and shipping. • Foster a positive, high-performance culture by coaching team members, delivering regular feedback, and supporting professional growth. • Conduct team huddles and operational meetings to align priorities, share updates, and drive continuous improvement. • Monitor and report on operational KPIs, including productivity, accuracy, and on-time performance. • Oversee documentation for inbound and outbound shipments to ensure compliance with all applicable regulations, including customs, safety, and quality standards. • Collaborate with cross-functional teams to solve problems, implement process improvements, and maintain service excellence. • Communicate effectively with internal stakeholders and external partners to ensure timely shipment processing and issue resolution. • Maintain a flexible schedule, including availability for on-call support as needed to meet operational demands. • Champion safety initiatives and ensure all team members follow company policies and warehouse procedures.
WHAT YOU BRING
• Education & Experience: o Bachelor’s degree in Logistics, Supply Chain, or related field preferred. o At least 4 years of warehouse or logistics experience, with 1+ year in a leadership or supervisory role. o Experience with import/export processes or transportation coordination is a strong plus. • Technical Knowledge: o Working knowledge of warehouse management systems (WMS), inventory control, shipping documentation, and safety regulations. o Familiarity with import/export compliance, including ITAR and hazmat regulations, is a plus. • Skills: o Proficiency in Microsoft Office and warehouse software applications. o Strong organizational, analytical, and problem-solving skills. o Ability to read and interpret policies, shipping documents, and compliance guidelines. • Leadership Qualities: o Proven ability to lead teams, delegate tasks effectively, and manage performance. o Clear and professional communication, both written and verbal. o Commitment to delivering exceptional customer service and operational excellence
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