Job Description

For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.

DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.

Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor’s gift and share the importance of the gift of life.

We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.

Key responsibilities this position will perform include:

• Routinely assesses training needs of staff, the organization, and changes in industry, federal, state, and local regulations, standards, or practices for training gaps and assists in finding appropriate learning solutions.
  
  
  
  
• Manages the design, development, and maintenance of training courses, instructional materials, and education programs in the organization.
  
  
  
  
• Partners with subject matter experts for content accuracy, provides instructional guidance, and leads their workflow for timely completion of projects.
  
  
  
  
• Articulate Storyline, Traincaster, and other educational authoring tools.
  
  
  
  
• Coordinates design, implementation, and delivery of training to employees. Design effective and engaging learning environments to achieve desired learning outcomes.
  
  
  
  
• Oversees LMS system. Maintain a directory of training programs and potential trainers for staff and leadership reference via LMS/classroom training.
  
  
  
  
• Assists leadership in evaluating effectiveness of training and educational programs through Traincaster reports and input from DCI staff.
  
  
  
  
• Assists with the development and implementation of new employee orientation, mandatory annual staff education and training, leadership training, and other education programs.
  
  
  
  
• Maintains education records accurately and confidentially.
  
  
  
  
• Conducts needs assessments to assist with design and implementation of education forums on a wide range of subjects, as identified by leadership and directors. Ensures that staff development planning is linked to the leadership process by assisting leaders in forum development or specific job orientation modules according to employee needs.
  
  
  
  
• Partners with Quality and Human Resources to maintain records related to annual mandatory training including, but not limited to, OSHA, HAZCOM, Corporate Compliance, Standards of Conduct, and Sexual Harassment. Documents and maintains records including course attendance and completion certificates, and continuing education units (CEU’s). Provides access to learning management system training records to appropriate personnel for auditing and reporting purposes (i.e., Quality, Department Managers, etc.).
  
  
  
  
• Routinely reports information related to staff development to management to include activities, upcoming programs, employee specific development status, etc. Partners with management to collaborate with leadership team to facilitate communication and uniformity in reporting, collecting, and analyzing data.
  
  
  
  
• Training calendar for the organization and distribute appropriately.
  
  
  
  
• Travel to DCIDS locations as required.
  
  
  
  
• Acts as a role model for the DCIDS by supporting, reinforcing, and exhibiting behaviors consistent with the DCIDS core values—selfless, hardworking, passionate, and dependable.
  
  
  
  
• Other duties as assigned.

The ideal candidate will have:

• A bachelor’s degree in Instructional Design, education, or related field.
• 4 – 6 years developing training content in both classroom and electronic formats.
• Knowledge of medical and legal principles of authorization, donor evaluation, and management.
• Prior experience with instructional design and learning management systems.
• Valid Driver’s license with ability to pass MVR underwriting requirements.

We offer a competitive compensation package including:

• Up to 176 hours of PTO your first year
• Up to 72 hours of Sick Time your first year
• Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
• 403(b) plan with matching contribution
• Company provided term life, AD&D, and long-term disability insurance
• Wellness Program
• Supplemental insurance benefits such as accident coverage and short-term disability
• Discounts on home/auto/renter/pet insurance
• Cell phone discounts through Verizon

**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**

You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.

DCIDS is an EOE/AA employer – M/F/Vet/Disability.

PI34f47b97facd-30492-37204030

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