Job Description

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

CenturyLink Investment Management (CIM), a subsidiary of Lumen Technologies, Inc., is the named investment fiduciary responsible for the management of approximately $12 billion of Lumen employee benefit assets for Lumen’s Pension and 401(k) plan participants. CIM is responsible for determining asset allocation, designing investment strategies, selecting and monitoring external investment managers, and implementing internally managed investment strategies. As a separate subsidiary, CIM operates under the oversight of its own Board of Directors.

 

CIM is looking for an Investment Operations Analyst with strong analytical, communication, and technology skills to manage operational functions of Lumen’s retirement and employee benefit plan assets. The Analyst will work in a small, collaborative team and interact with CIM staff, custodian bank representatives, service providers and investment managers. Reporting to the Director of Investment Operations, the Analyst will be part of the Investment Operations & Compliance Team (IOC Team) and will focus on key deliverables that support CIM’s objectives.  

The Main Responsibilities

Trust Reporting and Analysis

• Generate and analyze reports on investment performance, expenses, accounting, and compliance.
• Update and maintain CIM Board-level reports on asset allocation, performance data, and investment-related operational, actuarial, and regulatory information
• Utilize data analysis tools and techniques to extract and summarize information

Expense Management

• Process and analyze trust expenses, including payments, budgeting, and benchmarking.

Trust Cash Flow Management

• Manage and analyze trust cash flows, including benefit payments, account transfers, capital calls, fund distributions, and invoice payments, ensuring regulatory compliance and fiduciary oversight.

Communication and Collaboration

• Communicate with asset managers to facilitate operational requirements and provide portfolio management and performance updates.
• Collaborate with the Compliance Manager on projects and reports to ensure regulatory and internal compliance.
• Partner with CIM team members to ensure custody bank information and reporting are accurately reflected in financial statements and internal reports.
• Cross-train with IOC Team Managers to ensure redundancy on critical tasks and verify operational procedures.

Compliance and Procedures

• Perform daily compliance functions for internally managed investment strategies.
• Monitor, update, and implement operational procedures for efficiency and effectiveness.
• Documentation and Technology
• Support the development and implementation of trust documentation processes and tools/systems.
• Enhance operational efficiencies through technology, including AI tools across CIM

What We Look For in a Candidate

• Bachelor’s degree in Business or a related field.
• Three to five years of related experience in accounting, finance, investment management, IT, or back-office operations.
• Advanced proficiency in Microsoft Office applications (Excel, Powerpoint, MS Teams applications and tools), VBA and database management tools.
• Proficiency in Power BI and Python programming a plus.
• Familiarity with CoPilot and other AI tools a plus
• Basic knowledge of pension fund management and 401(k) plans a plus
• Candidates located within commuting distance of Denver, Colorado preferred (hybrid work environment).
• Excellent analytical, critical thinking, and problem-solving skills and strong attention to detail
• Familiarity with investment and accounting concepts.
• Strong work ethic and a mindset oriented towards continuous improvement.
• Ability to use technology to enhance communication, deliver insights, and improve processes.
• Ability to prioritize responsibilities, work independently, and adapt to changing priorities.
• Strong interest in investments, capital markets, and back-office operations.
• Unquestionable integrity and high ethical standards.

Legal Statements

In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Compensation

The starting salary for this role differs based on the employee's primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual's qualifications.

Location Based Pay Ranges
$71,400 - $95,190 in these states: AR ID KY LA ME MS NE SC SD 
$75,150 - $100,200 in these states: AL AZ FL GA IA IN KS MO MT ND NM OH OK PA TN UT VT WI WV WY 
$78,910 - $105,210 in these states: CO HI MI MN NC NH NV OR RI 
$82,670 - $110,220 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA 

As with the pay range variety that's based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.

Requisition #: 335909

Background Screening

If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Equal Employment Opportunities

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer

The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.

Job Tags

Bank staff,

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