Job Description

Welcome to the intersection of energy and home services. At NRG, we’re all about propelling the next generation of leaders forward. We are driven by our passion to create a smarter, cleaner and more connected future. We deliver innovative solutions that make our customers’ lives easier—helping them power, protect, and intelligently manage their homes and businesses. To do this, we need creative and talented people to join our company.

We offer a dynamic work environment and a unified and inclusive culture. NRG fosters a strong sense of belonging that leads to better collaboration and business performance. Our company programs are designed to help employees develop the skills they need for success now and in the future. In everything we do, we aim to champion our employees and bring value to our customers, investors and society.

More information is available at Connect with NRG on Facebook, Instagram, LinkedIn and X.

JOB SUMMARY:

The Instructional Designer is responsible for designing and developing engaging, effective, and scalable learning solutions that drive performance and business results. Working as part of the Instructional Design, Technology & Enablement team, this role partners closely with learning consultants, subject matter experts, Talent Business Partners and business stakeholders to analyze needs, design meaningful learning experiences, and develop high-quality instructional materials.

This role requires a blend of consulting mindset and creative design skills— someone equally comfortable asking great questions to clarify business needs and crafting high-quality learning content. The Instructional Designer plays a critical role in creating learner-centered experiences that align with strategic goals and contribute to a culture of continuous learning.

KEY RESPONSIBILITIES:

Learning Design & Development

• Design, develop, and deliver engaging learning solutions that address identified performance and skill gaps.
• Apply instructional design methodologies, adult learning principles, and other learning best practices across modalities (eLearning, instructor-led, virtual, blended, microlearning, and performance support).
• Create detailed design documentation for all phases of the design process.
• Develop digital learning solutions using tools such as Articulate Storyline, Rise, Adobe Creative Suite, Microsoft Suite, and/or similar authoring software.
• Collaborate with other designers to integrate graphics, video, and interactivity into learning solutions.
• Ensure all deliverables meet quality, accessibility, and brand standards.

Consulting & Collaboration

• Partner with other members of the Instructional Design, Technology & Enablement team, Talent Business Partners, business stakeholders, and subject matter experts to clarify learning needs, target audiences, and success measures.
• Translate business needs and learning objectives into actionable design strategies and creative learning solutions.
• Recommend learning modalities and approaches that balance impact, scalability, and efficiency.
• Support project scoping and estimation by identifying appropriate levels of effort and resources required.
• Participate in feedback cycles and continuous improvement of learning programs.

Continuous Improvement & Innovation

• Evaluate the impact of learning solutions using data, learner feedback, and performance outcomes.
• Stay current with trends in learning technology, design thinking, and instructional innovation.
• Experiment with new tools, methods, and media to enhance engagement and efficiency.
• Contribute to the evolution of team standards, templates, and best practices.

REQUIRED SKILLS & EXPERIENCE:

• Bachelor’s degree in Instructional Design, Learning Technology, Communications, or related field (or equivalent experience).
• 3–5 years of experience designing and developing learning experiences in a corporate or professional environment.
• Strong understanding of instructional design principles, adult learning theory, and modern learning modalities and practices.
• Proficiency with eLearning authoring tools (e.g., Articulate Storyline, Rise, Adobe, etc).
• Experience designing instructor-led, virtual, and blended learning solutions.
• Experience navigating and balancing the needs of the stakeholders and the learners.
• Excellent communication, writing, and collaboration skills.
• Ability to manage multiple projects and deadlines in a dynamic environment.

PREFERRED SKILLS & EXPERIENCE:

• Experience in consulting with business leaders or stakeholders to analyze learning needs.
• Familiarity with video production, graphic design, or multimedia editing tools (e.g., Adobe Creative Cloud, Camtasia).
• Knowledge of accessibility and inclusive design standards (e.g., WCAG).
• Experience with LMS/LRS platforms and xAPI data.
• Exposure to agile or iterative design methodologies.
• Professional certification (ATD, IDOL, PMP, or similar) a plus.

WHAT SUCCESS LOOKS LIKE IN THIS ROLE:

• Delivery of high-quality, learner-centered solutions that meet intended goals and timelines.
• Strong partnerships with other members of the Instructional Design, Technology & Enablement team, Talent Business Partners, subject matter experts, and business stakeholders.
• Clear alignment of learning solutions to business outcomes and audience needs.
• Demonstrated growth in consulting, analysis, and/or design expertise.
• Contribution to a collaborative, innovative, and high-performing learning team culture.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at

Official description on file with Talent.

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