Job Description

The Inside Sales Administrator provides a variety of administrative support to our sales staff, with a strong attention to detail in an efficient and organized manner. The Inside Sales Administrator will assist in the development of project proposals and facilitate the sales process of turnkey power distribution solutions, data center de-commissioning service, purchases and sales of generators, switchgear, uninterruptible power supplies (UPS) and data center precision cooling solutions. 

Accountabilities:

• Support data / system entry of project budget and cost information by obtaining quote. information for all products and services required to successfully complete the project on a timely basis.
• Respond to customer inquiries via phone and email. Assist with order tracking, delivery updates, and post-sale follow up.
• Schedule meetings, demos, or calls between Sales team members and clients.
• Formalize project proposals by formatting, editing and ensuring proposals are neat, accurate and complete.
• Coordinate completion and distribution of weekly and monthly sales forecasts and reports.
• Support the maintenance and accuracy of Salesforce CRM data. 
• Support new client setups and new vendor setups/onboarding with accounting and other internal departments.
• Other duties as assigned. 

Attributes:

• Safety Focus: Prioritize safety in all actions. Actively follow safety protocols, identify potential hazards, and take immediate steps to correct or report unsafe conditions. Model safe behavior for others and contribute to a culture of workplace safety.
• Have Humanity: Respect the input and ideas of everyone to create the best possible outcome.
• Be Transparent: Value transparency in all interactions, ensuring honesty and openness with each stakeholder. 
• Drive Innovation: Seek new ways to improve and take on new challenges. 
• Be Resilient: Adapt to the ever-evolving business needs enabled by resourcefulness and agility.
• Always Reliable: Deliver on your commitments and achieve your goals. Show up to work on time and complete your assigned tasks.
• Grit: Learn new things, actively seek feedback and training.
• Ownership Mindset: Take full responsibility for the quality and efficiency of your work. Proactively identify issues, offer solutions, and follow through. Treat company resources and goals as your own.

Required Knowledge/Experience:

• Associate’s degree in electrical design or electrical engineering preferred; equivalent experience accepted
• 2 years of industry experience, working with switchgear, switchboards, PDUs, UPS, batteries, or power generation.
• Ability to handle highly confidential material, understanding that all company information should only be disclosed to others who have a need to know, for legitimate business reasons. 
• Ability to remain focused in a busy work environment and maintain strong organizational skills as working with several different customers simultaneously. 
• Ability to exercise and apply sound judgment and decision-making skills as well as the ability to maintain integrity and confidentiality of data.
• Solid knowledge of Microsoft Office software. (Word, Excel and Outlook) as well as the ability to stay current with emerging office technologies.
• Demonstrates excellent oral communication and professional demeanor, especially with vendors to track down pricing and communicate business needs
• Demonstrates excellent written communication and strong technical writing ability to communicate complex specifications into language that is easy for our customers to understand.
• Ability to shift quickly between several tasks without loss of continuity while balancing priorities to accomplish assigned tasks within the required time frame.
• Ability to work effectively, decisively and flexibly in a fast-paced, dynamic environment.

Work Environment and Physical Demands

• FLSA executive and professional positions paid on a salary basis, where project requirements and tight client deadlines may require workweeks over forty (40) hours (including weekends or holidays)
• This role will work in an office setting, however, frequent visits to the production floor are required to oversee operations, ensure compliance and safety standards, and engage staff. 
• Mobility: Ability to move around the manufacturing plant, including walking, standing, and climbing stairs. 
• Manual Dexterity: Occasional use of hands to handle or feel objects, tools, or controls. 
• Lifting: Ability to lift and carry items up to twenty-five (25) pounds. All lifting should be done following OSHA standards. 
• Visual and Auditory Requirements: Must be able to see and hear well enough to navigate the plant safely and communicate effectively with team members. 

Additional Information:

• This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Duties may be adjusted to accommodate qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA).
• This job description does not constitute a contract of employment and does not change the at-will nature of the employment relationship.
• We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other protected characteristic.
• Employment is contingent upon the successful completion of all pre-employment requirements, including a background check and pre-employment drug screening, in accordance with applicable law. 

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