Fraud Specialist Job at Innovative Systems Group, Overland Park, KS

Y2FxUGVlTnpjV2ZWYnhiSjd5bkhXSld6c2c9PQ==
  • Innovative Systems Group
  • Overland Park, KS

Job Description

Job Title: Fraud Specialist | Fraud Operations Specialist I

Location: Overland Park KS-Hybrid

Pay rate: $19.00/hr on W2

Duration: June 2025 to September 2025 (possible extension)

This role will be hybrid, 3 days office/2 days remote after training is complete.

Hours of operation Mon-Fri 930-630 CST and Saturday 8:00AM to 5:00PM CST.

Training hours will be 8:00-5:00 CST.

Must be able to work flexible schedule including nights, weekends and holidays.

Position Summary:

  • Reviews, identifies, and deters fraudulent activity.
  • Takes inbound calls and referrals from victims of fraudulent activities.
  • Assess the available information via multiple internal and external tools to identify the situation and provide guidance to resolve issue.

Position Requirements:

• Must have excellent conversational skills in English

• Experience navigating multiple computer screens and programs while interacting with customers on the phone.

• High School diploma or equivalent

• One year experience operating a computer in a Windows based environment

• One year experience in fraud, customer service or a call center environment Technology Requirements (I.E Programs, systems, etc) Phone skills, typing skills and good communication skills

What does a typical day look like? (daily tasks) Phone calls, using slack to communicate to the team and reviewing documents to validate identity

Preferred background/prior work experience?

  • Customer service and call center skills
  • Priority soft skills Good tone and communication skills as wells as listening skills Role will support Fraud Mgmt.

Job Tags

Holiday work, Work experience placement, Flexible hours, Night shift, Saturday,

Similar Jobs

Metz Culinary Management

Clinical Nutrition Manager (Registered Dietitian) Job at Metz Culinary Management

 ...supervising clinical dietitians, ensuring compliance with regulations, developing nutritional protocols, and promoting patient-centered care. The manager collaborates with medical staff, monitors patient outcomes, and drives quality improvement initiatives. This is a... 

Indotronix Avani Group

ERP Data Analyst IV -- Alteryx Job at Indotronix Avani Group

 ...possibility of extension) Description This role is looking for is an Alteryx expert to create models to validate and transform data from SAP and some Powerplan. Join a high-impact ERP transformation! Were looking for an Alteryx expert to build models that... 

Timmons Subaru

Virtual Assistant Job at Timmons Subaru

 ...organized and self-motivated individual to join our team as a Virtual Assistant. As a Virtual Assistant, you will provide remote...  ...service and support to clients Requirements: * Proven experience as a Virtual Assistant or in a similar administrative role... 

Mindlance

Histotechnologist III Job at Mindlance

Job Title: Histotechnologist III Other Location: Lakewood, CO Summary: The main function of a histotechnologist is to perform complex medical laboratory tests for the diagnosis, treatment and prevention of disease. Responsibilities Analyze laboratory findings...

WMCHealth

Director of Nursing Job at WMCHealth

The Director of Nursing assumes authority, responsibility, and accountability for the delivery of nursing services in the facility in...  ...professionals, consultants, and organizations, including government agencies and advocacy groups, to develop, support and coordinate...