Job Description

Title:  Event Manager, Washington DC

Direct Report:  Director of Event Management

Overall Report:  SVP of Global Operations, President

Location:  Washington, DC

Full time contract expected through December 2026

Company Description:

CSI DMC has been a leading destination management company located throughout the United States with global reach for over 38 years. We are at the forefront of the hospitality industry planning high touch events for major corporations and third-party travel companies. We provide the highest level of client service, industry knowledge, logistical expertise, and creative input to drive great experiences, large and small, that are memorable and well planned.

Position Description:

The CSI DMC seeks to add to the Event Management team with an Event Manager to manage events within the Washington, DC destination. An Event Manager is a seasoned event professional within the Event Management department, working both autonomously and with direction as needed, with exceptional organization skills and understanding of various types of events. The ideal candidate will have operational experience and /or a broad range of different types of event experience, show initiative, and have a solutions-oriented attitude. As a CSI employee and team member, it is required to understand the company vision, values and culture, to appreciate supervisors’ and senior managers’ guidance, and to respect and support colleagues.

CORE RESPONSIBILITIES

General

• Be an Event Management team member to create exceptional events.
• Understand event cycles and management functions, including; venue management, production coordination, hotel room blocks, vendor management, site inspections, and creative design and implementation.
• Develop and maintain communications in a cooperative and professional manner with all levels of staff, vendors, industry partners and clients.
• Participate in the discovery of new vendors.
• Work autonomously from home Monday – Friday, 9:00am – 5:30pm, when not onsite at an event or traveling. Work weekends and evenings as needed on site in Washington, DC.

Program Operations

• Create exceptional events.
• Operate internal and external programs as assigned.
• Support Senior Event Managers to ensure excellence of assigned programs
• Be available as 24/7 contact for clients during programs.
• Attend or help coordinate site visits, walkthroughs, and other relevant activities for programs.
• Ensure timely billing for all clients and vendors and accuracy of profit and loss statements for assigned programs.

Internal

• Self-educate or partake in CSI training opportunities.
• Adhere to all financial deadlines.
• Maintain staffing and program files in an organized and up-to-date manner using Salesforce or any other software introduced.
• Attend all scheduled Event Management meetings and company-wide meetings.
• When designated, work closely with other CSI employees on traveling projects.
• Event Manager Role Additional Responsibilities
• Understand and help execute client needs, creating a client/partner relationship.
• Conceptualize and lead strategic client programs, drive planning process and understand event scope.
• Add vision and creativity to client programs.
• Manage budget of assigned events
• Cultivate upselling opportunities

REQUIREMENTS

• Must be based in or around Washington, DC. Position will work from home and will require travel within Washington DC area.
• A bachelor's degree from an accredited college or university is required but may be substituted with equivalent work experience.
• Strong organizational and time management skills.
• Ability to manage multiple clients and multiple programs at any one time.
• Outstanding customer service skills, particularly conflict resolution and being solutions oriented.
• Excellent work ethic.
• Proactive approach to completing tasks.
• The demonstrated ability to multi-task and prioritize competing work needs.
• Able to work autonomously yet collaborate as part of a team on workflows.
• Proficiency in Microsoft office products, especially Excel, to maintain program financial data.
• Ability to learn new software introduced at CSI (knowledge of Salesforce a plus).
• Well-developed written and verbal communication skills.
• Strong organizational and time management skills.
• Must be able to lift and carry approximately 50 lbs.
• Must be able to drive to work and to event venues.
• Must be able to work on feet 12-14 hours a day on-site as needed.
• Must be eligible to work in the U.S.
• Must be eligible to travel domestically and internationally.
• Event Manager Role Additional Requirements:
• 7+ years of experience in event industry. DMC experience is preferred.
• 3+ years of previous project and/or client management experience.
• CMP and/or DMCP qualification preferred.
• Experience with budget management, financial tracking and contract negotiations.
• Demonstrated capability to successfully manage accurate records for high 6-figure programs
• Solid experience with logistics involved with event planning and ability to manage clients.

Benefits Include:

• Base salary compensation
• Commission offered on qualifying programs
• Company provided Computer and Cell Phone
• Health, Dental and Vision Plan paid by employee with a contribution from Employer.
• Employer paid Life Insurance, AD&D, STI and LTI
• Paid Holidays and Personal Days

Work Authorization:

Must be authorized to work in the United States without Visa support

Please Note: This job description is intended as a general summary of the position; however, the individual will be expected to perform any functions or responsibilities that may be assigned from time to time. The functions and responsibilities of the position may change over time, in special circumstances, or on an individual basis. This job description is not intended to limit or otherwise affect the work to be performed or assigned.

CSI DMC is an equal opportunity employer and does not discriminate based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We are committed to building a diverse and inclusive workplace where all employees feel valued, respected, and supported. We believe that diversity in perspectives, backgrounds, and experiences enriches our organization and drives innovation. We are committed to equity and fairness in hiring, promotion, and professional development opportunities.

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