Job Description

Good360 is Closing the Need Gap to Open Opportunity for All

Join a fast-growing organization with a strong culture and powerful mission! As the global leader in product philanthropy and purposeful giving, Good360 partners with more than 400 socially responsible companies to source highly needed donated goods and distribute them through our network of more than 100,000 diverse nonprofits that support people in need. Good360 is the link between organizations with so much to give and communities in critical need, closing that gap and opening new opportunities for all. Since 1983, Good360 has distributed more than $18 billion in needed goods, including more than $3 billion in goods in 2025 alone. Good360 has been named the #2 charity on the Forbes list of America’s Top 100 Charities for 2023 and 2024 and has a 4-star Charity Navigator rating.

The organization has also been recognized as both a top workplace in the Washington, DC metro area (by the Washington Post) and as a top nonprofit to work for in the United States (by NonProfit Times).

Position Summary

The eCommerce Coordinator will support Good360’s online Catalog of donated products made available to our network of nonprofits. This position focuses on essential operational support and is ideal for candidates who thrive in fast-paced, mission-driven environments and have a desire to continue to grow professionally. A successful candidate is detail oriented and manages their time wisely, meeting weekly deadlines and producing content that effectively represents donations and aligns with Good360’s brand and mission.

Key Responsibilities include, but are not limited to the following

• Create and publish product listings across the organization’s nonprofit member Catalog, ensuring accurate titles, descriptions, pricing, attributes, and categorization.
• Upload product images, manage image quality standards, and ensure consistency across the website.
• Collect and organize SKU-level data, including dimensions, materials, UPCs, variants, and compliance details.
• Conduct comprehensive market analysis to determine fair market value of donated goods.
• Maintain and update product listings and categorization for availability and promotional changes.
• Assist with the management of daily operations including regular audit of Catalog quality and UX and maintaining organization of Ecommerce resources.
• Collaborate with cross-functional teams to ensure alignment of Catalog assets and language.
• Support ad hoc projects that contribute to the development and enhancement of internal processes.
• Other duties as assigned.

Qualifications/Requirements

• Track record of working collaboratively with colleagues to meet shared goals.
• Strong attention to detail and commitment to quality and accuracy.
• Excellent communication skills and ability to translate product data into member/customer-friendly content.
• Proficiency in MS Excel/sheets.
• Familiarity with collaboration and project management tools including Microsoft Teams, SharePoint, Box, and Asana.
• Experience with eCommerce platforms (Shopify, Magento, etc.) a plus.

Benefits

Our team is Good360’s greatest asset. We recognize that our team members contribute valuable skills, knowledge, experience, and passion that is critical to the pursuit of our mission and our progress toward closing the need gap. That is why we offer our team members numerous perks and benefits, including:

• Heath, dental, and vision coverage programs (including competitive deductible and reimbursement policy)
• Short-term and long-term disability and life insurance coverage options
• 403B plan with matching
• Generous and flexible paid time off policy
• Volunteer time off policy
• Hybrid work environment

Salary Range

$47,000 – $52,000 annually

Note: Compensation is based on a candidate's experience, skills, education, and geographic location. This range is based on Washington, D.C.–Maryland–Virginia (DMV) market data; offers to candidates outside this area will reflect local market data.

Work Location

Hybrid, based in our Old Town Alexandria, VA office (minimum of two days per week with Tuesday as an anchor day)

Note: While hybrid is strongly preferred, we are open to considering fully remote candidates residing in CO, DE, DC, FL, GA, IL, IN, KY, MD, MN, NE, NV, NC, OH, OR, PA, TN, TX, VA, WA, WV

Thank you for your interest in career opportunities with Good360. To help us manage applications efficiently and fairly, please submit your application through our online application system. We are unable to consider materials sent outside of this process.

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