Job Description

Job Summary

The Document Solutions Manager is responsible for the development, maintenance and management all Clean Energy Solutions (CES) documentation strategies, processes, and systems. The Document Solutions Manager plays a critical role in the management of documented information, ensuring that is created, updated, maintained and stored according to PSE&G policies, Regulatory requirements, contract terms, best practices, and quality-management-system requirements.

Job Responsibilities

• Create and manage project plans with cross-functional teams in the development, review, and update of all departmental documentation including but not limited to manuals, instructions, playbooks, processes, procedures and protocols. Develop and execute change management strategies to ensure project adoption and success.
• Lead the development of the CES documentation strategy and framework.
• Oversee the selection, deployment, optimization and lifecycle management of a CES electronic documentation platform.
• Manage the performance of several employees/contractors in accordance with PSE&G approved guidelines and best practices, including hiring, coaching and evaluating.
• Collaborate with project teams to proactively address and mitigate documentation issues, promoting project success and ensuring compliance with contractual and regulatory requirements.
• Develop and execute change management strategies to ensure success adoption of related documentation.
• Develop and track budget effectiveness/efficiency involving all documentation programs.
• Identify and execute upon Continuous Improvement opportunities.
• Create, develop and present strong presentations and communications to the Senior Leadership Team.
• Storm support as required

Job Specific Qualifications

Required:

• Bachelor’s degree and minimum of 8 years of Operations or equivalent work experience.
• Demonstrated experience leading the documenting of operational processes, policies, and procedures.
• Minimum 5 years supervisory experience leading people (direct or indirect)
• Demonstrated leadership, negotiation, and persuasive management skills.
• Excellent written and verbal communication skills

Desired:

• Masters/MBA
• Experience leading Document Control teams.
• Previous implementation of Electronic Document Management System
• Experience to effectively lead and motivate cross-functional teams in a fast-paced and diverse environment

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