Dispatcher Job at Trans-Care Ambulance, Terre Haute, IN

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  • Trans-Care Ambulance
  • Terre Haute, IN

Job Description

Full Job Description

Seeking self-motivated individuals with excellent communication and critical thinking skills. The role of a dispatcher is an essential part of the company. We are a 24/7 dispatch center that is responsible for handling over 100,000 calls per year. We currently operate in 7 different markets in Indiana and Kentucky. Those with backgrounds in customer service, data entry, logistics, or healthcare are encouraged to apply. The position is 36-48 hours per week on days, rotating shifts. Candidates must have the capability to work weekends.

 

Responsibilities

  • Receive emergency and non-emergency calls and record pertinent information.
  • Dispatch units in the field while keeping track of their location and status.
  • Monitor CAD grid to ensure efficient utilization is achieved.
  • Prioritize calls according to urgency and importance.
  • Keep close contact with facilities regarding patient transportation.
  • Proactively address problems and suggest solutions.

 

Qualifications

  • A clear criminal record with no Federal health care exclusion.
  • Applicants with a current Priority Dispatch EMD are preferred, but Trans-Care will help an otherwise qualified employee obtain the EMD certification.

Job Tags

Rotating shift, Weekend work,

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