Job Description

Data Business Analyst

The Data Business Analyst is tasked with working closely with various teams to evangelize data insights. This role will participate in feasibility analyses, solutioning new data-driven implementations, and creating documentation to support each data journey.

MISSION, VALUES, and SERVICE GOALS

MISSION: We deliver outstanding care, inspire health, and connect with heart.

VALUES: Trust. Respect. Integrity. Compassion.

SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.

Responsibilities:

• Collaborate with Business Enablement Lead: Work with the Business Enablement Lead to qualify and quantify data opportunities through ideation workshops with business stakeholders.
• Conduct Process Assessments: Interact with business stakeholders to conduct high-level process assessments to support data-driven solutions.
• Create Data Visualization Dashboards: Develop and maintain data visualization dashboards based on business needs, using tools such as Diverport, Tableau, Power BI, or similar platforms to provide actionable insights.
• Participate in Brainstorming Sessions: Collaborate with Data Engineers to provide inputs for data solutions.
• Understand End-User Requirements: Make recommendations for solutions as needed, work with cross-functional teams to capture business requirements, and perform thorough testing.
• Present Analysis and Results: Prepare and present analysis, methods, and results to non-expert personnel, management team, and technical experts throughout different projects and processes.
• Provide Training for End Users: Provide user training for Dimensional Insight products.
• Maintain Security of Analytic Tools: Maintain user security of Analytic tools.

Support and Enhance Key Organization-Wide Processes:

• Commitment to Customer Service: Maintain a commitment to exemplary customer service, ensuring an ongoing focus on the customer and their needs.
• Solicit Input from End-User Departments: Regularly gather input from end-user departments.
• Improve Delivery Systems: Enhance the effectiveness and efficiency of delivery systems to be more responsive to customer needs.
• Implement Best Practices: Facilitate the implementation of best practices in all procedures.
• Monitor Progress: Track progress against established departmental and organizational goals throughout the year.
• Interact with Leaders: Work effectively with leaders to support the accomplishment of important outcomes.
• Maintain Relationships: Ensure solid and proactive working relationships with internal staff and key outside contacts.

Additional Responsibilities:

• Research and Recommend New Processes: Research and recommend new processes and technology to improve the quality of services provided.
• Complete Job-Related Assignments: Complete other job-related assignments and special projects as directed.

Organizational Responsibilities:

• Attend Department Meetings: Attend and participate in department meetings and be accountable for all information shared.
• Complete Mandatory Education: Complete mandatory education, annual competencies, and department-specific education within established timeframes.
• Maintain Certifications: Maintain license/certification, registration in good standing throughout the fiscal year.
• Adhere to Safety Protocols: Consistently use appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
• Comply with Policies: Adhere to regulatory agency requirements, survey processes, and compliance.
• Availability: Be available to work overtime and additional shifts as required.

Commitment to Operating System:

• Leverage Innovation: Leverage innovation everywhere.
• Cultivate Talent: Cultivate human talent.
• Embrace Performance Improvement: Embrace performance improvement.
• Build Accountability: Build greatness through accountability.
• Use Information: Use information to improve and advance.
• Communicate Clearly: Communicate clearly and continuously.

Qualifications

Education: Bachelor's degree in computer science, computer engineering, mathematics, management information systems, finance, accounting, procurement, business, or related field.

Experience: Minimum two to four years of experience in operations or process consultancy. Strong analytical mind. Experience working as a business analyst preferred. Experience working with Dimensional Insight or Oracle Health Data Intelligence tools preferred.

• Certifications: Certified Specialist Business Intelligence (CSBI)
• Skills:
• Ability to understand a business process based on a workflow diagram and conceptualize it as a data-driven solution.
• Experience using Dimensional Insight applications or Oracle Health Data Intelligence to drive data-driven operational efficiencies.
• Extensive experience with enterprise-wide business process improvement initiatives.
• Adept at process assessments and understanding implications, opportunities, and challenges of applying data solutions to different business domains.
• Proficiency in data visualization tools such as Diveport, Tableau, Power BI, or similar platforms.

Working Conditions:

• Hybrid

Physical Demands:

• Requires the physical ability and stamina to perform the essential functions of the position.

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