Job Description

POSITION SUMMARY:

Responsible for efficient shipment import process including ISF, entry processing, Customs and government agency resolution, file documentation compliance and shipment customer service from beginning to end to ensure timely execution and compliance of Customs regulations as well any other governmental agencies. To represent the company’s interest in any function, specifically those related to the compliance of brokerage functions. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

QUALIFICATIONS:

Three (3) years of entry writing and/ or brokerage operation experience.

Thorough knowledge of U.S. Customs regulations.

Thorough knowledge of the HTSUS

Knowledge of FDA/OGA process.

In-depth understanding of U.S. import process.

Intermediate Computer skills (in programs such as MS Word, Excel & Outlook, ABI).

Strong organization and time management skills.

Ability to work with minimal supervision and deliver a high level of customer service.

Detail-oriented, organized and the ability to effectively manage multiple priorities.

DUTIES AND RESPONSIBILITIES:

Classify import items and notify Customs to determine appropriate import duties

Train and advise team members in areas of Customs regulations, classification and valuation

Maintain a high level of expertise in all areas of US Customs regulations, including customs clearance processes, classification and valuation. Perform regular review of trade publications

Maintain and keep current all customs compliance documentation for management audit and record retention.

Receive, review, and process high-volume and/or complex import transactions and entries for an assigned base of accounts, including the classification and valuation of goods

Process documents through the Company’s ABI system, obtaining Customs release and other government agency releases as appropriate. Arrange both delivery and the invoicing of the import account for services rendered

Review and monitor all Customs rejections, requests for information for clients and any other government agency, and other correspondence

Adhere to all domestic and international shipping regulations

Communicate with clients, coworkers, and supervisors in a clear, concise, and timely manner

Provide excellent and timely customer service, under the limited supervision and advice of the department Supervisor or Manager, by proactively informing clients of the status of shipments and referring clients to a higher-level authority when questions are beyond scope of responsibility

May identify transactions and tasks that require special handling, recommend improved processes to management, and implement resolutions within assigned scope of responsibility

DISCLAIMER:

We are an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

If an applicant with a disability is unable or limited in their ability to use or access our online application center as a result of their disability, they can request reasonable accommodations by sending an email to [email protected]

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

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