We’re hiring full-time INBOUND phone service representatives! You’ll be part of a team reporting to a Supervisor, Customer Experience in May 2025 . Join us at 401 S. Wright Road, Janesville, WI 53546.
Shifts, Training & Work Environment:
Enjoy your weekends off!! The shift we are hiring for is 8:30 a.m. to 5:00 p.m . Central time Monday through Friday.
Our 8-week ONSITE onboarding and training academy empowers you to confidently connect with our customers through core skills like critical thinking, decision making and communication.
After completing our 8-week onsite training, team members meeting work from home requirements will enjoy a HYBRID work environment of three days onsite and two days at home (2 days working at home are your choice and can change each week based on your preference). You can also enjoy working in the office up to 5 days!
You can earn additional flexibility to work from home up to 5 days a week, and you will be eligible to participate in a bidding process for alternate work shifts typically after 6 months.
Compensation:
This position is hourly. Start at $17.25/hour with three automatic raises in 12 months bringing your pay to $18.45/hour!
Rewards and Benefits:
For additional information and details regarding Grainger’s benefits, please click on the link below:
The rate of pay provided above is not a guarantee of compensation. The rate reflects the expected base pay for this role at the time of this posting based on the job grade for this position.
Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.
Grow with Grainger:
Our highly engaged leaders and supportive team environment will help you learn, grow, and achieve success. Over time, you’ll build the skills needed to advance your career across speciality teams or into other departments of our evolving business.
Our Culture:
We aspire to create a culture where each person is comfortable being who they are, is recognized and rewarded for their impact and can continue to learn, grow and realize their full potential.
You will:
You Have:
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