6-month initial contract
During training, will be on-site 3 days a week (Tuesday, Wednesday & Thursday). The schedule will be from 8:00am -4:30pm.
Summary:
The main function of a call center/customer service specialist is to interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. A typical customer service specialist is responsible for determining the client's issue, offer possible solutions or providing follow-up as needed. Customer service agents may be inbound, outbound or a combination of both.
Job Responsibilities:
Skills:
Education/Experience:
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