Job Description

Our client is seeking a Salon Receptionist to join their Soho location! This is a temp to perm role.

Hours: 10am-8 pm, 3 days/ week. Typically, Mondays & Thursdays are priority.

Responsibilities:

• Greet every guest warmly and professionally
• Check clients in and out accurately and efficiently
• Handle appointment confirmations, rescheduling, and cancellations
• Answer phones, respond to voicemails, texts, and emails promptly
• Provide knowledgeable information about services, stylists, pricing, and timing
• Maintain a calm, welcoming front-of-house energy at all times
• Manage daily and future appointment bookings across all service providers
• Prevent and resolve scheduling conflicts (e.g., overlapping color and cut appointments)
• Monitor wait times and notify stylists if clients are late or early
• Manage waitlists and last-minute cancellations to optimize bookings
• Help enforce daily systems: clean-up, retail displays, timing, booking protocols
• Track and flag consistent behavior issues (lateness, overbookings, tone with clients)
• Relay feedback from clients or coworkers to staff or manager tactfully

Qualifications:

● Minimum 1-2 years of experience in a salon or administrative role in the beauty industry

● Proven ability to stay organized and calm in a fast-moving, creative setting

● Deep understanding of salon culture and workflow

● Tech-savvy with experience using salon scheduling systems (Boulevard)

● Punctual, reliable, and proactive by nature

Please submit your Resume to apply!

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