Job Description

For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, ESG initiatives and IDE journey.

Our Auto Liability team is currently seeking a Sr. Litigation Adjuster.

This is a full time, exempt role. Hybrid work arrangement, 2 days in office.

POSITION OVERVIEW:

Responsible for the settlement of litigated cases, involving disputes over coverage, liability, and damages issues. This professional will gather the facts and analyze the statements/testimony and declaration of damages to develop claims resolution strategies. The same will be achieved through working in partnership with defense counsel and field adjusters to bring about a timely cost effective conclusion.

IN THIS ROLE, YOU WILL:

• Must have or secure and maintain appropriate states adjuster license (s) and continuing education credits.
• Responsible for the settlement of litigated cases, involving disputes over coverage, liability, and damages issues.
• Gather the facts and analyze the statements/testimony and declaration of damages to develop claims resolution strategies.
• Work in partnership with defense counsel and field adjusters to bring about a timely cost-effective conclusion.
• These claims require the highest level of investigation, analysis, evaluation, and negotiation.

WHAT YOU NEED TO APPLY:

• Typically has 5+ years professional experience prior Bodily Injury Litigated claims handling experience
• Bachelor’s degree or equivalent experience.
• Dedicated to meeting the expectations and requirements of internal and external customers
• Makes decisions in an informed, confident and timely manner
• Maintains constructive working relationships despite differing perspectives
• Considers the perspectives of others and gives them credibility
• Strong organizational and time management skills
• Ability to negotiate skillfully in difficult situations with both internal and external groups Demonstrates ability to win concessions without damaging relationships.
• Demonstrates strong written and verbal communication skills. Promotes and facilitates free and open communication.
• Understanding of applicable statutes, regulations and case law
• Thinks critically and anticipates, recognizes, identifies and develops solutions to problems in a timely manner.
• Easily adapts to new or different changing situations, requirements or priorities.

This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.

CAREER DEVELOPMENT:

It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

BENEFITS:

We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

Benefits include:

• Medical, dental, vision, life, and disability insurance
• 401K with a company match
• Tuition reimbursement
• PTO
• Company paid holidays

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