Your Impact:
· Partner with stakeholders, strategists, experience leads, and architects to frame business goals and value pools from which we can shape product propositions that provide transformative business outcomes and user experience
· Research, capture, define, and analyze business and user needs
· Develop detailed documentation including business requirements, functional specifications, and user stories
· Conduct thorough, data-driven analysis and recommend effective solutions
· Help resolve issues, risks and dependencies
· Translate product vision into a roadmap containing well-defined, prioritized features that will realize the product vision and value
· Validate and present the business case to the C–level executives and lead business reviews to ensure the team prioritizes the right features
· Serve as a voice of the user among the cross-functional team, always understanding the user needs
· Establish objective goals with success and acceptance criteria using meaningful metrics, KPIs, and quantifiable business outcomes
· Collaborate with product owners, solution managers, and cross-functional product managers, to ensure alignment
· Collaborate with system architects to envision and prioritize system enablers
· Build and maintain a trusting relationship with stakeholders, teams, and vendors; develop influence without authority
Your Skills & Experience:
· Experience working with a multi-disciplinary team on customer-focused products and services
· Proven ability to prioritize multiple demands and obtain buy-in from stakeholders
· Experience with visualization tools, PowerBi and Tableau
· Practice in workshop facilitation to cultivate the ideation
· Familiarity with database, visualization, and data science tools e.g. SQL, Python, APIs
· Able to analyze complex business requirements and design practical solutions
· Excellent communication, problem solving and analytical skills
· Strong judgment, issues management, and problem analysis techniques
· Strong presentation, facilitation, time management, and prioritization skills
· Ability to define financials, ROI, KPIs, and forecasts, with success leveraging data to make decisions about product feature increments
· Proven track record of working with senior client stakeholder and diverse teams as a servant leader and steward of economic and customer value
· Mastery in leading change and inspire others to change behaviors
· Influencer in continuous learning and innovation